FAQ
Q. Can I extend the 6 months limit of the policy?
A. Yes, this can be extended by a further fixed period of six months at same
rates.
Q. What is the maximum period that I can insure an unoccupied property for?
A. Normally one extension of six months (twelve months in all) is allowed. Further
periods must be referred.
Q. How do I calculate the rebuild cost of the property?
A. You can refer to the ABI building cost calculator by clicking here.
Q. Can I add contents insurance to the policy?
A. Yes. This is an optional cover at a fixed amount of £15,000 at a premium of £157.50
Q. Can I insure the contents of the property only?
A. No, contents cover can only be added if the buildings are to be insured.
Q. Can I insure a property with a sum assured of over £750,000?
A. This is not usual, but we may be able to depending on the sum assured.
Please refer to UPI.
Q. Can I insure a property that is either boarded up or in a bad state of
repair?
A. No, this policy is designed for property that has just become unoccupied
temporarily pending sale or re-occupation.
Q. Can I insure a property that is undergoing renovation?
A. Yes, decorating and the fitting of new bathrooms and kitchens is acceptable.
Q. Can I insure unoccupied commercial property?
A. No, this policy is designed for residential property only.
Q. How long until I receive confirmation of cover?
A. On receipt of your cheque and proposal form, you will receive confirmation
of cover within 5 working days.
Q. How long until I receive the policy schedule?
A. Policy schedules should be received within 14 working days from inception
Q. How do I receive the policy wordings?
A. Please click here
Q. How do I make a claim?
A. By either calling the Ocaso claims helpline on 020 7377 6465, or click
here or you can call our UPI helpline service on freephone
0800 587 4749 between office hours, Monday to Friday 9am-5pm.
