FAQ
Q. Can I extend the 6 months limit of the policy?
A. Yes, this can be extended by a further fixed period of six months at same
rates.
Q. What is the maximum period that I can insure an unoccupied property for?
A. Normally one extension of six months (twelve months in all) is allowed. Further
periods must be referred.
Q. How do I calculate the rebuild cost of the property?
A. Here is a Google search for house rebuild calculators >
Q. Can I add contents insurance to the policy?
A. Yes. This is an optional cover at a fixed amount of £15,000 at a premium of £159
Q. Can I insure the contents of the property only?
A. No, contents cover can only be added if the buildings are to be insured.
Q. Can I insure a property with a sum assured of over £1,000,000?
A. This is not usual, but we may be able to depending on the sum assured.
Please refer to UPI.
Q. Can I insure a property that is either boarded up or in a bad state of
repair?
A. No, this policy is designed for property that has just become unoccupied
temporarily pending sale or re-occupation.
Q. Can I insure a property that is undergoing renovation?
A. Yes, decorating and the fitting of new bathrooms and kitchens is acceptable.
Q. Can I insure unoccupied commercial property?
A. No, this policy is designed for residential property only.
Q. How long until I receive confirmation of cover?
A. On receipt of your cheque and proposal form, you will receive confirmation
of cover within 5 working days.
Q. How long until I receive the policy schedule?
A. Policy schedules should be received within 14 working days from inception
Q. How do I receive the policy wordings?
A. Please click here
Q. How do I make a claim?
A. Please see our
claims page or you can call our UPI helpline service on freephone
0800 587 4749 between office hours, Monday to Friday 9am-5pm.
Q. Does the property need regular inspection?
A. Yes, at least every 30 days throughout the term of the policy.
