In the event of an insurance claim for an unoccupied property insurance, you should notify your insurer as soon as possible.
Our claims helpline number is 01603 626904
Our team will ensure your information is passed onto a claims handler for your Insurer, so that your case is managed quickly and efficiently.
The process for making a claim on your insurance policy depends on which Insurer the policy has been placed with.
Please provide details of the incident such as:
- Date
- Time
- Nature of damage or loss
Where possible, take clear photographs of the affected areas and keep any damaged items for inspection.
Avoid making repairs until the insurer has given approval, except for temporary measures needed to prevent further damage.
Gather supporting documents such as invoices, receipts and police reports (if applicable) and cooperate fully with the Insurers appointed loss adjuster or assessor during the investigation.
